Black and white view of the Dallas skyline at dusk with Reunion Tower and the Margaret Hunt Hill Bridge

Lunarion Labs / Locations

[ Dallas ] [ Texas ]

Software rescue and development in Dallas

Time zone : Central Time
Remote, United States

[ In short ]

Lunarion Labs helps Dallas and Fort Worth companies add AI and automation to the software and back offices they already run. We also rescue stuck platforms, build SaaS and internal tools, ship iOS and Android apps and improve visibility on Google and AI search, for B2B services, telecom, financial services, real estate and logistics teams. We work remotely, one hour ahead of Dallas, with one senior lead per project, and every project starts with a fixed-price audit and a detailed quote.

01The Dallas market

Dallas sits at the center of the Dallas and Fort Worth metroplex, one of the largest metropolitan areas in the country and a favorite location for corporate headquarters. Many national companies have moved their head offices or major operations here, bringing finance, legal, HR and shared services teams with them. Financial services and insurance employ a large workforce, real estate development and commercial property management are major industries, and the Telecom Corridor in Richardson has made the north side of the metro a long-standing home for telecommunications and network engineering.

Logistics is another pillar. DFW International Airport sits between the two cities, interstates connect the region to the rest of the country, and large distribution and industrial parks, such as the Alliance area north of Fort Worth, serve national supply chains. Southern Methodist University and the University of Texas at Dallas train engineers and business graduates, and the region has a growing startup and corporate innovation scene alongside its large enterprise IT departments.

This shapes what Dallas companies ask of software. Many are not starting from zero: they have products, portals and back offices that work, and they want to make them faster, more automated and smarter. AI is high on the agenda, but so are security reviews, procurement rules and clear ownership of data and accounts. Mid-size firms that compete with large headquarters next door need the same quality of tools without the same size of IT team.

Sectors we know well in Dallas

  • Corporate headquarters and B2B services
  • Telecom
  • Financial services and insurance
  • Real estate
  • Logistics

02Software challenges we see in Dallas

AI pilots that never reach production

Many Dallas teams have tried an AI chatbot or an internal assistant that impressed in a demo and then stalled. It answered from outdated documents, could not access the right systems, or raised questions from security and legal that nobody could answer. Getting AI into production means real data connections, access rules, logging and a clear owner.

Back offices split across many tools

Shared services, finance and operations teams often juggle a CRM, an ERP, a ticketing tool, spreadsheets and email for the same customers. Reports are assembled by hand at month end and nobody fully trusts the numbers. Connecting those systems and giving managers a single reliable view is often worth more than any new feature.

Customer portals under enterprise scrutiny

B2B providers in Dallas sell to large companies with strict procurement and security reviews. Older customer portals and SaaS products often lack single sign-on, role management, audit logs or proper data separation between customers. These gaps slow down deals and renewals, and they can be closed methodically on the existing product.

Real estate and leasing workflows on email

Property managers, brokers and developers handle leads, leases, maintenance requests and vendor invoices across inboxes, spreadsheets and several property platforms. As portfolios grow, manual steps multiply and response times slip. Automation and a focused portal keep tenants, owners and vendors informed without adding staff for every new building.

03What we do for Dallas companies

Software rescue

For a Dallas company whose platform has slowed down, failed a security review or lost its original developers, we start with a fixed-price audit of the code, hosting, accesses and contracts. We secure accounts into your company's name, fix urgent failures, set up a staging copy and plan improvements by priority. The product stays live for your customers and internal users throughout.

SaaS & business software

We build and extend SaaS products and internal software for Dallas teams: B2B portals with single sign-on and role management, account and contract dashboards for financial services firms, leasing and tenant portals for property managers, and tools that give shared services teams one place to work. Each comes with an admin panel, clean APIs and, when the product is sold, Stripe billing.

Mobile apps

We build iOS and Android apps that extend existing systems: a customer app for a telecom or service provider, a tenant app for a property portfolio, a mobile tool for sales reps or field technicians, a driver app for a logistics operation. Apps connect to your current back end, follow Apple and Google rules, and are published under your company's developer accounts.

AI & agents

This is often where Dallas projects start. We connect AI agents to your own documentation, CRM, ticketing and databases, so they answer customer and employee questions accurately, draft replies for agents to approve, summarize accounts before a sales call and route requests to the right team. Access rules, logs and data boundaries are designed in from the start, and the keys stay in your accounts.

Automation

We automate the handoffs that eat time in Dallas back offices: new contracts flowing from the CRM into billing, maintenance requests routed to vendors with status updates for tenants, shipment events pushed to customers, month-end reports assembled automatically from several systems. Every automation logs what it does and alerts someone when it fails, so finance and operations can rely on it.

SEO & AI visibility

Dallas B2B buyers compare vendors online and increasingly ask AI assistants for shortlists. We fix the technical side of your site, then build clear pages for each service, industry and use case you cover, written for the questions procurement teams actually ask. We also work on how AI search tools describe your company, so recommendations rely on accurate, current information from your own pages.

04Typical situations in Dallas

  • A customer service team is buried in repetitive tickets that an AI agent could answer from your own documentation. We build the agent on your knowledge base and ticketing system, with human review on sensitive replies.
  • A B2B SaaS product needs AI features without exposing customer data. We design the features with strict separation between customers, access rules and logs that will satisfy enterprise security reviews.
  • Sales and operations data is spread across a CRM, emails and spreadsheets with no single view. We connect the sources and build one dashboard that managers can trust without manual assembly.
  • A property management firm handles maintenance requests through a shared inbox. We build a simple tenant portal and automations that route each request and keep tenants and owners informed.

05How a project runs, step by step

  1. Fixed-price audit. We review the code, access, hosting and contracts, then deliver a written diagnosis with a prioritized, costed plan.
  2. Secure. Every account and the repository are moved into your company's name, backups are in place and exposed secrets are rotated.
  3. Fix and build. We stabilize what is fragile, refactor step by step and build what is missing, on a copy of your product.
  4. Launch and hand over. We publish only after checking, then hand over documentation any senior engineer can pick up.

06How we work with Dallas teams

We work remotely on Eastern Time, one hour ahead of Dallas, so our working days overlap almost completely and calls fit easily into your schedule. Stakeholders from IT, operations and finance can follow progress in the Lunarion client app between meetings. We work in English and French, which helps companies with European parent companies, customers or suppliers.

One senior lead owns your project from the first call to launch, which keeps decisions consistent across IT, security and business teams. We can sign an NDA before reviewing anything and work within your security and procurement requirements. Changes are built on a copy or staging environment and published only after checking. At handover, code, repositories, cloud, AI provider and other accounts are in your company's name and documented.

07What shapes the scope of a Dallas project

We do not publish prices: every project is different, and the audit is what sets the quote. These are the factors that weigh most:

  • The quality and structure of the data and documents an AI agent must use
  • The number of systems to connect, such as CRM, ERP, ticketing and property platforms
  • Security requirements like single sign-on, audit logs and data separation
  • The condition of the existing product or portal being extended
  • How many teams, roles and approval steps the workflow involves

08Frequently asked questions

Can you add AI to our existing product instead of building a new one?

Yes. We connect AI features and agents to the software and data you already have, with access rules and logs, and we keep you in control of the accounts and keys. The audit identifies where AI saves real time and where a simple automation is enough.

How do you keep customer data safe when using AI?

We decide with you which data an agent can read, keep each customer's data separate, log every action and use AI provider accounts held by your company. Sensitive actions keep a human approval step. The goal is a setup your security team can review and sign off.

Do you work on Central Time?

We work remotely on Eastern Time, one hour ahead of Dallas, and schedule calls inside your business hours. We do not have a local office or make on-site visits, so we rely on video calls, shared access and the Lunarion client app.

How does a project start?

Every project starts with a fixed-price audit of the code, access, hosting and contracts. It ends with a written diagnosis and a detailed, prioritized quote, which your procurement or leadership team can review before any build work begins.

Who owns the code, the data and the accounts?

Your company does. The code, repositories, domains, cloud, AI provider, app store and payment accounts are moved into your company's name and documented at handover, so you are never locked in.

Can you work alongside our internal IT team?

Yes. We work on staging environments, follow your review and release rules, and document everything we build so your IT team can take over. We refactor step by step rather than replacing systems your team already maintains.

09Other cities we work with

[ Lunarion audit ]

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A few questions, then a written diagnosis with priorities and costs. Then you decide.